Alfresco ECM in 2013

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I had a chance to hear from Alfresco earlier this year about its direction and some new product features. Alfresco has grown to be a go-to, lower-cost, open source solution excelling in large-scale intranet implementations, corporate file sharing services, and document collaboration.

Alfresco currently has 33,000 customers whose ECM activities are enabled through on-premise, public or private cloud, or hybrid deployments. This is a particularly convenient situation for Alfresco considering there is a good deal of interest in hybrid environments from organizations seeking ECM systems.

You can download my report from this link (it’s free but it does require registration).

Demand Trends of ECM and WCM Buyers

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After aggregating the high-level needs of thousands of people telling Technology Evaluation Centers (TEC) their requirements for enterprise content management (ECM) and web content management (WCM) systems, I’ve put together two reports showing the trends. You can read more about these high-level requirements in TEC’s latest, free ECM market survey report and WCM market survey report.

We found that security is one of the most frequently sought requirements, across the board. Unsurprisingly, many characteristics necessary for managing business processes are high-priorities as were search and indexing in the WCM space.

We also found that while it’s a growing portion of the market, organizations seeking an ECM system that is not on-premise, remain a minority (about 30% of the demand). In the WCM space personalization features were deemed rather important by buyers. I’m guessing that both of these requirements will be even higher in the coming year since both cloud offerings (and hype) have increased and the ideas for experience management are also getting more recognition.

Note that each of these reports are based on a complete year of data from 2011. In 2013, I’ll publish an update using the complete 2012 year data.

Laserfiche ECM and Its Latest Release

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I spoke with Laserfiche about the new version 9 of its Rio enterprise content management (ECM) system. In the latest release the company is really pushing on the business process management functionality. They’re positioning the system more for managing processes without necessarily seeing them as document-centric. You can download the report from the Technology Evaluation Centers site (free).

It covers a lot of the other functionality provided in the Laserfiche products too–things like they handle document acquisition, redaction, workflows, and more.

A Brief on EMC Documentum in 2012

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I’ve published a new report on the EMC Documentum family of content management products and services. Go here to download it (free from the TEC site).

EMC’s path for Documentum has taken it in some promising directions. While this report doesn’t cover everything, it does explain a few of the key areas that EMC has been working on and plans to roll out in 2012. In particular, the report looks at what EMC is doing with mobile devices, governance, and case management.

If you’re in the process of evaluating enterprise content management systems and you’re interested in how Documentum stacks up for your needs, the report includes a (free trial) link to evaluate Documentum in TEC’s online decision support and analysis system.